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To Our Customers and Business Partners

We hope this message finds you, your loved ones and your co-workers doing well in this unprecedented time. Our management team continues to monitor this dynamic COVID-19 situation, and we will keep you informed as there are further developments to our status.

The disruption to our normal lives and uncertainty of what lies ahead is new to all of us. Fortunately, we have each other for support and comfort. As we are encouraging our team members, we also urge our clients and business associates to stay informed and follow the advice of health officials to stay safe.

OUR TEAM
We have implemented measures to minimize the risks to our team members and their loved ones and our business associates. During this transition time, we are providing our employees with all the resources and support necessary to perform their duties with minimum impact on productivity.

• By following our business continuity plans, we have implemented remote operations for most team members. Reports from our people have been positive, and our technology infrastructure is proving to be robust and effective.
• In the interest of safety, we have closed our offices with only essential staff allowed on site. For all locations, we have incorporated stringent sanitation procedures and are adhering to social distancing guidelines.
• Field operations continue to carry out existing business, and we have made it clear to our field personnel that their safety is our top priority. Our field crews and essential office personnel are authorized to stop work in unsafe conditions.
• We have postponed meetings, events, and social activities and are utilizing electronic communications to conduct business.
• We continue to compensate our team throughout this challenging situation and are sympathetic to the unique needs of our team members.

OUR CLIENTS
• Our company is well-positioned to serve our clients during this time. We have operated continuously for 70 years through many economic conditions and have enacted our business continuity plan to provide for uninterrupted client service.
• With many technologies in place, we are working towards minimal disruption to our operations.
• We understand that this emerging crisis is creating hardships for our clients and their businesses, and we are working diligently to do our part to ease the burden for everyone.
• Our call center is up and running, and we are available to transfer your calls to our remote staff. Please call (337) 237-2200, and we will forward your call to the appropriate team member.

You are an essential part of our Fenstermaker Family, and your health and well-being matter to us. Working remotely and practicing social distancing, while critical, presents challenges for everyone. Remember to stay connected through technology, remain physically active, and seek support if needed.

Our Clients, Our Partners.

A cornerstone of Fenstermaker’s success has been the understanding that exceptional customer service is a crucial part of every job. Our team members know that client satisfaction does not happen by accident. It happens by design. Our customers are our partners, and we conduct business every day with that simple fact in mind.

Careers

Our talented professionals are the reason for our past and present successes. We challenge our people to grow together as a team, taking pride and ownership of the common goal we share.

Find Your Career Path at Fenstermaker

Integrity and Trust

At Fenstermaker, we believe it is more important to set the standard than follow the rules. To that end, we have created our own benchmarks for exceptional customer service.

Discover Our Exceptional Customer Service