Director of corporate resources Mark Fenstermaker joins Kathryn to reminisce about his father C.H.’s influence and the role technology played in the family business. Having grown up tinkering with electronics and joining the company in 1985, Mark recounts how C.H. was edging toward retirement yet continued to spend his days programming custom software to streamline operations. He paints a portrait of an analytical, old‑school engineer who was all work and no play, and who delivered life lessons through stories. Mark shares his own innovations—from writing a data collection program for field crews to designing specialized equipment—and reflects on the enduring advice he received from his father.
