Privacy Statement

Last updated: March 4, 2026

1. Introduction

At Fenstermaker (“we”, “our” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website fenstermaker.com (the “Site”), engage with us online or offline, or use our services. We comply with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other U.S. state privacy laws. Our goal is to be transparent about our data practices and to give you control over your personal information[1].

2. Information We Collect

We collect information in several ways:

2.1 Information You Provide to Us

We may collect personal information you voluntarily provide when you:

• contact us via email, phone or online forms;
• subscribe to newsletters or updates;
• register for events or services;
• apply for employment or submit your résumé.

This information may include your name, job title, company, postal address, email address, telephone number or other details you choose to provide.

2.2 Information Collected Automatically

When you visit the Site, we automatically collect certain information about your device and usage. This data includes your IP address, browser type, operating system, device identifiers, the pages you visit and the dates and times of your visits. We collect this information through cookies and similar technologies. For details, see Section 5 (Cookies & Tracking Technologies).

2.3 Sensitive Personal Information

We do not intentionally collect or process sensitive personal information (such as social security numbers, health information or biometric data) through the Site. If you provide such information inadvertently, it will be handled according to this policy and applicable laws.

3. How We Use Your Information

We use your personal data for the following purposes:

1. Providing and improving our services – to operate the Site, respond to inquiries, deliver requested services and enhance user experience.
2. Communications – to send administrative or transactional messages (e.g. confirmations, service notices), newsletters or marketing communications, where permitted by law. You can opt out of marketing emails at any time.
3. Analytics and performance – to analyse how visitors use the Site, troubleshoot technical issues and improve our content and marketing[2].
4. Security and compliance – to protect our rights and the rights of our users, to detect and prevent fraud, and to comply with legal obligations[1].

We will only process your personal data when we have a valid legal basis. Under GDPR, this may be your consent, our legitimate interests, performance of a contract or compliance with a legal obligation[1].

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist with hosting, email delivery, analytics, marketing and IT services; these providers are bound by confidentiality obligations and use your data only on our instructions.
• Business partners and affiliates where necessary to respond to your requests or deliver joint offerings.
• Legal authorities if required to comply with laws, regulations or valid legal requests, or to protect the rights, property and safety of Fenstermaker or others[1].
• Successors in the event of a merger, acquisition or sale of assets, where personal data may be transferred as part of the transaction.

We may share aggregated or anonymized information (which does not identify you personally) with third parties for analytics and business purposes.

5. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to recognize your browser, track your preferences and collect information about how you use the Site. Cookies allow us to:

• ensure essential functions such as security and accessibility;
• remember your settings and preferences;
• measure the performance of our content;
• deliver relevant advertising, where permitted.

We use a consent management platform (Cookiebot) to manage cookies on our Site. Cookiebot scans our website, categorizes cookies and automatically blocks non‑essential cookies until you provide consent[3]. You can choose which categories of cookies to accept via our cookie banner and can change your preferences at any time. Our cookie declaration lists all cookies used on the Site, including the provider, purpose, duration and whether the cookie is necessary, statistical, preference‑based or marketing. You can also manage cookies through your browser settings.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access and rectification – You can request access to the personal data we hold about you and ask us to correct or update inaccurate information.
• Deletion – You can request deletion of your personal data. We will honour valid requests, subject to legal obligations to retain certain information.
• Restriction – You can request that we restrict processing of your data under certain circumstances.
• Data portability – You can request a copy of your personal data in a machine‑readable format.
• Withdrawal of consent – Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before the withdrawal.
• Object to processing – You may object to processing that is based on our legitimate interests or direct marketing. We will stop processing unless we have compelling legitimate grounds.
• Do Not Sell or Share (CCPA/CPRA) – California residents can exercise the right to opt out of the sale or sharing of their personal information. Our cookie banner includes a “Do Not Sell or Share My Personal Information” link to facilitate this. We do not discriminate against you for exercising these rights.

To exercise your rights, please contact us using the information below. We may ask you to verify your identity before responding to your request. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

7. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access or disclosure. This includes secure servers, access controls and encryption where appropriate. We retain personal data only as long as necessary for the purposes described in this policy or to comply with legal obligations. Consent logs generated by our cookie management platform are stored for at least five years, as required under the GDPR[4].

8. International Transfers

Fenstermaker is based in the United States. If you access the Site from outside the U.S., please be aware that your information may be transferred to, stored or processed in the U.S. We will ensure that any international data transfers are made in accordance with applicable data protection laws, using safeguards such as Standard Contractual Clauses or other approved mechanisms.

9. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information without parental consent, we will delete it. We comply with the Children’s Online Privacy Protection Act (COPPA) and similar laws.

10. Links to Other Websites

Our Site may contain links to third‑party websites that we do not control. We are not responsible for the privacy practices or content of these websites. When you follow a link to an external site, we recommend you review that site’s privacy policy before providing any personal information. Our policy applies only to information collected by Fenstermaker on fenstermaker.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on this page and indicate the effective date. If the changes materially affect your rights, we will provide a prominent notice or contact you directly.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or wish to update your personal information, please contact us at:

Fenstermaker
135 Regency Square
Lafayette, Louisiana 70508
United States
Email: receptionist@fenstermaker.com
Telephone: 337-237-2200